Terms of Service

Please read these terms carefully before using our website or placing an order with Madhavi Ethnics.

At Madhavi Ethnics, we value transparency, craftsmanship, and trust. These Terms of Service outline the rules and guidelines for using our website, purchasing our products, and engaging with our services. By accessing or using our website, you agree to comply with the terms mentioned below.

Use of Website

By accessing this website, you agree to use it only for lawful purposes. You may not use our website in any way that could harm, disable, or interfere with its normal functioning or compromise the experience of other users.

You agree not to attempt unauthorized access to any part of the website, servers, or systems connected to Madhavi Ethnics.

Product Information & Availability

All our products are handcrafted with care, which means slight variations in color, texture, or weave are natural and part of the beauty of handloom textiles. Product images are for representation purposes only.

We reserve the right to modify, update, or discontinue any product without prior notice. Availability of items is subject to stock at the time of order confirmation.

Pricing & Payments

  • All prices listed on the website are in INR unless stated otherwise.
  • Prices are subject to change without prior notice.
  • Payments must be completed at the time of placing an order.
  • We use secure and trusted payment gateways for all transactions.
  • Madhavi Ethnics is not responsible for payment failures caused by third-party providers.

Shipping & Delivery

We aim to process and dispatch orders within the mentioned timelines. Delivery timelines may vary depending on location, availability, and external factors beyond our control.

Delays caused by courier partners, natural events, or unforeseen circumstances do not make us liable for compensation.

Returns & Exchanges

As our products are handcrafted and made with care, returns or exchanges are accepted only under specific conditions. Please refer to our dedicated Return & Exchange Policy page for detailed information regarding eligibility and procedures.

Intellectual Property Rights

All content on this website—including images, designs, text, logos, and branding—is the intellectual property of Madhavi Ethnics. Unauthorized reproduction, distribution, or commercial use of any content is strictly prohibited.

Limitation of Liability

Madhavi Ethnics shall not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of our website following any changes constitutes acceptance of the updated terms.

Contact & Support

For any questions, concerns, or clarifications regarding these Terms of Service, please feel free to reach out to us through our official contact channels. We are always happy to assist you.

Important Notice

By accessing and using this website, you acknowledge that you have read, understood, and agreed to all the terms and conditions mentioned above.